Debit Cards

Debit cards are cards used for purchasing or cash withdrawal to the limit of available funds. MASTERCARD DEBIT cards ZiraatBank BH d.d. is an international recognized card offers your flexibility and state of the art solution to your financing needs. Use your money in the best possible way. With our card you have no need for cash or checks. ZiraatBank BH d.d. sends monthly statements via mail/e-mail.

ZiraatBank BH d.d. debit cards offer you the following advantages:

  • Your cash are available at every moment at ATMs and branch offices all over the world
  • Never have to exchange your currency abroad
  • Shopping is simple and safer
  • Monthly statements (E-statement or other) displays an overview of your transactions and offers insights into your spending.

Applicant may be residents or non-residents, all you need is our card application which you can obtain at your local branch office, and a copy of your ID card (NID, passport, etc.). Monthly salary is not necessary. Applicants must be of age (18 and over).

Credited current account / Overdraft on current account

  •  We offer the possibility of Overdraft to all clients who receive regular monthly payments through our Bank.
  • Maximum allowed limit - up to 3 monthly net salaries. Our debit card enables our clients to pay at sale points around the world, pay online with a special and unique security system in BiH, as well as withdraw cash at ATMs and banks around the world.
  • ZiraatBank BH sends monthly statements to our customers via mail or e-mail, offering you better control over your finances.

LOST / STOLEN CARDS - The user is obliged to take all precautions to protect his / her card from possible misuse.

It is mandatory to immediately report card loss / theft to these phone numbers:

CARD BLOCKING TELEPHONE NUMBER
+387 33 252 243
+387 33 252 244


Please note the following when using your credit cards:

  • Do not give the 16-digit number indicated on the card plastic to third parties - this increases the security of data protection on the card and reduces the possibility of misuse.
  • A PIN is your secret identification number that should be carefully stored and not disclosed to others.
  • Keep a copy of your invoice to compare it with the submitted transaction report. Destroy it after checking.
  • Do not let others use your card.
  • If you need help, contact our nearest branch.
  • If the ATM swallows and holds your credit card (out off working hours or on weekends), do not tell your pin to anyone. Please contact us using the phone numbers above for assistance.
  • After each use, make sure your card is in a safe place.
  • If your card is lost and / or stolen, please report to us as soon as possible to block the old one and issue a new one.